Terms & Conditions

Version 1.0

The Revenue Architect

Monseigneur Aengenentlaan 3

2361 EP Warmond

The Netherlands

Chamber of Commerce (KvK): 78754283

VAT: NL003376227B56

1. Definitions

Contractor: The Revenue Architect.
Client: Any natural or legal person entering into an Agreement with Contractor.
Agreement: Any agreement for the provision of Services.
Services: Consulting, commercieel systeem/ERP implementation (including but not limited to Odoo), optimization, advisory, training, support, subscriptions and related activities.
Deliverables: Documents, configurations, templates, systems, workflows or other results delivered under the Agreement.
Additional Work: Work outside the agreed scope.
Force Majeure: Circumstances beyond reasonable control.

Services are performed on a best-efforts basis, unless explicitly agreed otherwise in writing.
Contractor does not guarantee specific business results, revenue growth, system performance levels or ROI unless explicitly agreed in writing.
Time estimates are indicative unless explicitly agreed as binding milestones.

Only the explicitly agreed scope is included.
Integrations, data migration, custom development or third-party configurations are excluded unless expressly included.
Changes requested by Client may result in Additional Work.
Additional Work will be charged at the agreed hourly rate or prevailing market rate.

Support bundles are valid for the agreed duration (default: 6 months).
Unused hours expire after the validity period unless agreed otherwise.
Subscription services renew automatically unless terminated in writing at least 30 days before renewal.
Contractor may adjust subscription fees annually in line with CPI.

If Client cancels after acceptance but before the agreed start date, 15% of the total contract value is due to compensate reserved capacity and preparation.
If Client terminates during execution, completed work and committed hours are fully payable.
Fixed-term Agreements remain payable for the remaining term unless otherwise agreed.

All intellectual property rights remain with Contractor unless explicitly transferred in writing.
Client receives a non-exclusive, non-transferable right to use Deliverables internally.
Templates, methodologies, frameworks and configurations remain Contractor's property.
Client may not resell, sublicense or distribute Deliverables without written consent.

Contractor is not responsible for availability, functionality or licensing of third-party software (including Odoo).
Contractor is not liable for outages, changes or discontinuation of third-party platforms.
Client remains responsible for compliance with third-party license terms.

Parties comply with applicable data protection laws (GDPR).
If Contractor acts as data processor, a separate Data Processing Agreement shall apply.
Client remains responsible for lawful data processing and data integrity.

Both parties shall keep confidential all non-public information.
This obligation continues for 3 years after termination.
Contractor may reference Client name for portfolio purposes unless agreed otherwise.

Contractor's total liability is limited to the invoice amount of the relevant assignment (excluding VAT), with a maximum of €25,000 per event.
If insurance pays a lower amount, that amount applies.
Contractor is not liable for indirect damages, including but not limited to: loss of profit, loss of revenue, loss of data, business interruption and reputational damage.
Claims expire 12 months after completion.

Client indemnifies Contractor against third-party claims arising from: incorrect data supplied by Client, misuse of Deliverables, and violation of laws or third-party rights.

Obligations are suspended during Force Majeure.
If Force Majeure lasts longer than 60 days, either party may terminate without liability.

Client shall not directly hire or engage Contractor's employees, subcontractors or affiliates during the Agreement and for 12 months thereafter without written consent.

Contractor may suspend or terminate the Agreement immediately if: Client fails to pay, Client breaches material obligations, or Client becomes insolvent.
All accrued fees remain payable.

Dutch law applies exclusively.
Disputes shall be submitted to the competent court in the district where Contractor is established.